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UX Case Study: Apperel Online Privalia
  • 🧐Study case
  • 🗺️Context
  • 🤔Analysis
    • Environment
    • Competitors
    • Users
  • 💡Ideación
  • 🎨Creación
  • ⚡Conclusions
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Context

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Last updated 1 year ago

Kick off

Given the option to select an online sales website, I decided to review the main conditions the user has for buying their summer flip-flops, which were: color, size, and price. To provide more context, I defined the type of store as an outlet or department store operating in Spain. With a clearer direction, I conducted a brief investigation of the most used online stores in Spain. I was surprised to find that Privalia was ahead of Zalando, which has a strong marketing strategy. However, Privalia presents itself as a great online outlet for brands, which means good prices. Without hesitation, I selected Privalia for study and improvement, as I have also been a consumer of this product.

  1. Identified user requirements: color, size, and price.

  2. Defined the store type as an outlet or department store in Spain.

  3. Researched the most used online stores, finding Privalia as a leading outlet platform.

  4. Selected Privalia for further analysis and improvement, based on personal experience as a consumer.

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https://www.salesupply.es/media/salesupply-blog/2021/05/19/informe-2019-el-sector-de-la-moda-espa%C3%B1ola-online/